Information Systems & Technology Division

The goal of the Information Systems and Technology Team (IT) is to provide quality, cost-effective computer hardware and software support to the employees of the City of Coeur d'Alene. The Team is responsible for determining automation needs; purchase of computers, peripherals and software; installation of all hardware and software; limited personal computer training; providing troubleshooting and technical support to employees.

Fast Facts:
  • Over 700 Laptops/Workstations
  • 120 Servers 
  • 70 Switches 
  • 50 wireless Access points. 
  • 18 Buildings interconnected by Fiber 
  • Over 500 VOIP phones
  • 450 IP Cameras throughout the City 
  • Thousands of lines of code created and maintained every year
  • Over 14 miles of fiber optic cable maintained 

The IT Team prides itself on being responsive to employees' needs in a timely, courteous manner. The staff includes: Brandon Jank, Network & Systems Administrator; Nick McCausland, GIS Coordinator; Shawn Phelps, Applications Database Developer; Kevin Zollman, IT Programmer; Nick Krenowicz, and Jon Bradbury, IT Technicians.

The IT Division can be reached at, by email at [email protected], or by phone at 208-292-5769. It is located at City Hall, 710 Mullan Avenue, Coeur d'Alene, ID 83814.