The goal of the Information Systems and Technology Team (IT) is to provide quality, cost-effective computer hardware and software support to the employees of the City of Coeur d'Alene. The Team is responsible for determining automation needs; purchase of computers, peripherals and software; installation of all hardware and software; limited personal computer training; providing troubleshooting and technical support to employees.Fast Facts:
The IT Team prides itself on being responsive to employees' needs in a timely, courteous manner. The staff includes: Brandon Jank, Network & Systems Administrator; Nick McCausland, GIS Coordinator; Shawn Phelps, Applications Database Developer; Kevin Zollman, IT Programmer; Nick Krenowicz, and Jon Bradbury, IT Technicians.
The IT Division can be reached at https://support.cdaid.org, by email at firstname.lastname@example.org, or by phone at 208-292-5769. It is located at City Hall, 710 Mullan Avenue, Coeur d'Alene, ID 83814.