The City of Coeur d'Alene Finance Department provides billing for City utilities, which includes water, sewer, garbage, streetlights, and stormwater. For billing inquiries, contact us at (208) 769-2227 or (208) 769-2224.

Account Information

Account information, including your Balance, Payment History, and Water Consumption History (as well as the ability to pay online), is available at

Pay by Credit or Debit Card

Payments can be made by debit or credit card online or over the telephone.

To pay by phone, you'll need to provide the "Bureau Code" of 5141077, as well as your City Billing account number (may instead be referred to as your "Reference" number). The phone number is 1-866-549-1010

Pay by Check

To ensure proper credit, please include your account number with your payment.

Dishonored check fee: $20.00

By Mail or in Person

City of Coeur d'Alene
710 E. Mullan Avenue
Coeur d'Alene, ID, 83814

Drop Box
  • Outside City Hall: 710 East Mullan Ave (Parking lot off 8th St.)
  • Silverlake Mall: 200 West Hanley Ave (Next to Food Court door)
  • Avista: 1735 North 15th St.
  • Ace Hardware: 1217 North 4th St.

As per Ordinance No. 2559 Section 13.04.070 of the Municipal Code of the City of Coeur d’Alene, effective January 1, 1994, billing shall remain in the name of the property owner.

Other Phone Numbers

Contact Info

Phone: 208 769-2300
Hours: 8:00 am - 5:00 pm Monday - Friday