The City of Coeur d’Alene Finance Department provides billing for city utilities, which include water, sewer, garbage, streetlights, and stormwater. For billing inquiries, contact us at (208) 769-2227 or (208) 769-2224.

ONLINE SERVICE - Access Your Account Information

Payments can be made at City Hall, mailed to: City of Coeur d'Alene, 710 E. Mullan Avenue, Coeur d'Alene, ID, 83814, deposited in one of our convenient drop box locations:

  • Outside City Hall: 710 E Mullan Ave (Parking lot off 8th St)
  • Silverlake Mall: 200 W Hanley Ave (Next to Food Court door)
  • Avista: 1735 N 15th St
  • Ace Hardware: 1217 N 4th St.

Payments can be made by debit or credit card over the telephone.  Call 1-866-549-1010 - Bureau Code is 5141077.  You will need your account number to make a payment by telephone.

To insure proper credit please include account  number with your payment. Dishonored check fee $20.00

As per Ordinance No. 2559 Section 13.04.070 of the Municipal Code of the City of Coeur d’Alene, effective January 1, 1994, billing shall remain  in the name of the property owner.

  • To establish or terminate a utility service account, contact us at (208) 769-2223.
  • Questions on L.I.D. (Local Improvement Districts) contact us at (208) 769-2225.
  • After hours emergency number (208) 755-9729. 

Contact Info

Phone: 208 769-2300
Hours: 8:00 am - 5:00 pm Monday - Friday